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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All Enesen products

The group "New Technologies" offers for review the products of the plant Enesen: mills, tanks, mixers, tempering machines, boilers, bottling equipment
  • Mills Enesen
    Mills
    PME200, PME500, etc.
  • Tanks Enesen
    Tanks
    MTE 300, MTE 500, etc.
  • Mixers Enesen
    Mixers
    PTE 650, NOT 500, etc.
  • Tempering machines Enesen
    Tempering machines
    TE 500, etc.
  • Boilers Enesen
    Boilers
    DKE 1000, etc.
  • Filling equipment Enesen
    Filling equipment
    CME 100, CME 1200, etc.
  • Chocolate storage tanks Enesen
    Chocolate storage tanks
    DTE500, DTE2000, etc.
  • Production lines Enesen
    Production lines
    SLE, NLE, etc.

NEW TECHNOLOGIES GROUP

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